Almo Professional A/V today unveiled its new Almo Hospitality Division. The new division provides a customized combination of expertise, products, services and support for the hotel and lodging industry. The Almo Hospitality Division enables integrators and resellers serving the hospitality market to equip every major area of a hotel, ranging from guest rooms and common areas with comprehensive AV to restaurants, bars, ballrooms and meeting rooms.
According to STR, the U.S. hotel industry is projected to experience continued demand growth through 2017, which has outpaced supply growth each year dating back to 2010. “In line with the data, Almo has achieved dramatic growth in the hospitality market segment in the last several years,” explained Sam Taylor, executive vice president and COO for Almo Professional A/V. “We’ve assembled a group of seasoned internal and outsourced hospitality experts from which we create customized teams based on the project requirements of our hotelier suppliers and integrators.”
Taylor continued, “The new division offers distinct offerings such as design and technical support, logistics and revenue-generating services. And in addition to Almo Pro A/V’s hospitality product portfolio, we are also able to leverage products from Almo Corporation’s Appliance and Electronics divisions so that all areas of the hotel are covered.”
The Almo Hospitality Division is hosting a conference for hospitality resellers and integrators in conjunction with the Almo E4 AV Tour, an award-winning traveling event that incorporates AV education, workshops, new products and networking. It will take place in Chicago on March 21 and in San Jose on April 18. The conference features a keynote session on the future of smart buildings and hotels, plus a full day of hospitality-dedicated sessions led by Samsung, Steven’s Digital, Comcast Business Solutions, TeleAdapt, Kube Systems and more.
Almo is also hosting several free hospitality-themed webinars, focusing on topics such as hospitality charging trends, the secret weapon to winning larger hospitality projects, creating a positive guest experience, hotel TV streaming, commercial or consumer vs. hospitality displays and more.
“The Almo Hospitality Division offers the complete, one-stop technology package for hospitality dealers and resellers,” said Jonas Tanenbaum, vice president, Hospitality TV Division, Samsung Electronics of America. “It is a benefit to the entire hospitality industry to have a distributor with such an experienced, dedicated team available. The Almo Hospitality Division can specify and supply the Samsung sets for guest rooms and provide free-to-guest content. Almo can also provide digital signage and content creation services featuring information, advertising messaging or imagery throughout a property. In addition, Almo can handle the complete installation including integration with other technology products throughout the property or chain. There is no other distributor with this range of capabilities geared toward hospitality-focused dealers and resellers.”
Almo Hospitality Division Team The following professionals have been promoted to lead the new Almo Hospitality Division:
Stephen McKay, Senior Vice President, Special Markets. Stephen leads all activities for five unique markets, which include hospitality, new business, direct market retailers, global sales and representative firms.
Eric Steiner, Director of Hospitality. Eric oversees all hospitality sales and account managers as well as key strategic reseller partnerships.
Apryl Lamberti, Director of Business Development for Hospitality, CSP, DSCE. Apryl serves as the liaison between hospitality vendor partners and resellers with a specialty in Samsung Hospitality. Apryl creates customized hospitality programs and drives sales growth by leveraging the support of manufacturer partners.
Additional details about this leadership group and the rest of the Almo Hospitality Team, which includes three account managers, an operations coordinator and an inside sales manager, can be found here.
Almo Hospitality Model The Almo Hospitality Division provides a model for a holistic approach to the hospitality distribution experience on a personal level:
Brand Standard Pre-Sales and Design Support. Demo products, technical advisors and business development along with an experienced hospitality sales team with hands-on leadership to create a plan that enables partners to win hospitality business.
Product Sourcing. Includes hospitality and digital signage TVs and mounts, touch displays, control systems, mobile streaming solutions, assisted listening devices, appliances and commercial laundry, electronics, charging solutions, and furniture and furnishings.
Partnerships. Leverages vendor partnerships for support along with channel-driven business development and sales.
Logistics. Project forecasting and pipeline management, staging and inventory reserve and palletization, expedited shipping, drop shops and online order tracking.
Value-Add Services. Experienced hospitality bid-desk experts, customer care center and access to the “Almo Online Dealer and Reseller” portal.
Managed Hospitality Services. Installation Services, Bandwidth, Free-to-Guest TV & Voice Services, and Digital Signage Content Creation, to reduce the need for on-site engineering or FF&E staff with hospitality expertise, while creating a path for partners to generate recurring revenue.
Maintenance. Extended warranty, removal and reinstallation services, and technology refresh design to ensure all hotel installs are in line with brand standards and accomplishing property initiatives for an enhanced guest experience.